Privacy Policy

Privacy Policy for The REACH Nigeria Foundation Website

Effective Date: April 28, 2025

1. Introduction The REACH Nigeria Foundation (“the Foundation”, “we”, “us”, “our”) is committed to protecting the privacy and security of the personal information of our website visitors, donors, and stakeholders. This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit our website www.thereach.ng (the “Site”).

This policy aims to comply with applicable data protection principles, including those outlined in the Nigeria Data Protection Regulation (NDPR), where applicable. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect We may collect different types of information for various purposes to provide and improve our services to you:

  • Personally Identifiable Information (PII): This is information that can be used to identify you specifically. We may collect PII when you voluntarily provide it to us, such as when you:
    • Fill out a contact form (e.g., name, email address, phone number, message content).
    • Make a donation (e.g., name, email address, billing address, donation amount – payment card details are typically processed by a secure third-party payment processor and not stored by us).
    • Subscribe to a newsletter or mailing list (e.g., name, email address).
    • Otherwise communicate with us directly.
       
  • Non-Personal Information (Usage Data): This is information that does not directly identify you. We may collect this automatically as you navigate the Site. This can include:
    • Information about your browser type and operating system.
    • Your IP address (which may sometimes be considered PII under certain regulations, but is often used in an aggregated or anonymized way).
    • Web pages you visited on our Site, the time and date of your visit, and the time spent on those pages.
    • Referring website addresses.

3. How We Collect Information

  • Directly from You: When you fill out forms, make donations, subscribe, or contact us.
  • Automatically: Through the use of cookies, web beacons, server logs, and other tracking technologies as you browse the Site. (See Section 8 on Cookies).

4. How We Use Your Information We use the information we collect for various purposes, including:

  • To operate and maintain our Website.
  • To process your donations and issue acknowledgments.
  • To respond to your inquiries, comments, or requests for information.
  • To send you newsletters, updates, or other communications related to the Foundation’s work (where you have opted-in to receive them). You can opt-out at any time.
  • To improve our Website, services, and user experience by analyzing usage patterns.
  • To prevent fraudulent transactions and enhance the security of our Site.
  • To comply with legal obligations and regulatory requirements.

5. Data Sharing and Disclosure The REACH Nigeria Foundation respects your privacy. We do not sell, trade, or rent your Personally Identifiable Information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

  • With Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as website hosting, data analysis, email delivery, payment processing, and other support services. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them. 
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement).
  • To Protect Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

6. Data Security We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations (e.g., financial record-keeping for donations), resolve disputes, and enforce our agreements. Non-personal usage data is generally retained for a shorter period for internal analysis purposes.

8. Use of Cookies and Tracking Technologies Our Site may use “cookies” (small text files placed on your device) and similar tracking technologies (like web beacons) to enhance user experience, analyze site traffic, and understand user interactions. Cookies help us remember your preferences and track visits. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site effectively.

9. Your Data Protection Rights Depending on your location and applicable law (like the NDPR in Nigeria), you may have rights regarding your personal information, including:

  • The right to access – You can request copies of your personal data we hold.
  • The right to rectification – You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You can request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You can request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You can object to our processing of your personal data, under certain conditions.
  • The right to data portability – You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to such requests.

10. Links to Other Websites Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children’s Privacy Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: